Política de privacidad

KinProwl operates this store and website, including the data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). KinProwl uses Shopify technology to deliver the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us through other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your personal information in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to any data that identifies you or can reasonably be linked to you or another person. Personal information does not include data collected anonymously or that has been de-identified so that it cannot reasonably identify or be linked to you. Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information — including inferences derived from such information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including items you view, add to your cart, save in your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us, including information you provide in your communications with us, for example when submitting a customer service claim.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide your personal information by other means.
  • Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
  • From our service providers, including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
  • From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • To provide, personalize, and improve the Services. We use your personal information to provide you with the Services, including fulfilling the contract with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending you account-related notifications, processing purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing you with a personalized shopping experience, such as recommending related products.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications by email, text message, or postal mail, as well as displaying online advertisements about products or services on the Services or on other websites, including based on items you have previously purchased, added to cart, or other activities on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services.
  • Communications with you. We use your personal information to provide customer support, respond to your requests, deliver services effectively, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, as well as to investigate or participate in civil discovery, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, service providers, and other third parties that provide services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, order management, and shipping).
  • With business and marketing partners to provide marketing services and display advertising to you.
  • When you instruct us, request, or otherwise consent to the disclosure of certain information to third parties.
  • With our affiliates or, more generally, within our corporate group.
  • In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations, to enforce the Terms of Service or corresponding policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services, the information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own. Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with the Shopify platform itself.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you access links that lead to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such sites.

Children’s Data

The Services are not intended to be used by minors, and we do not knowingly collect personal information from minors under the age applicable in your jurisdiction. If you are a parent or legal guardian of a minor who has provided us with their personal information, you may contact us using the details below to request its deletion.

Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee “absolute security.” Additionally, any information you send us may not be protected during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on several factors, such as the need to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request where permitted by law.

  • Right to access
  • Right to deletion
  • Right to rectification
  • Right to data portability
  • Right to object to the sale or sharing of data for personalized advertising

You can exercise these rights in the places indicated in the Services or by contacting us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website and update the “Last Updated” date.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Email: purrbowlstore@gmail.com