Política de envío
At KinProwl, we strive to get your order to you as quickly and safely as possible. All orders are processed and shipped from the United States through our logistics partner.
Processing Time
- All orders are processed within 1 to 3 business days after payment is confirmed.
- Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Shipping times vary depending on your location:
| Destination | Estimated Shipping Time | Notes |
|---|---|---|
| United States | 2 - 8 business days | Fastest shipping (Priority) |
| Canada | 9 - 12 business days | Standard international shipping |
| Other International | 12 - 20 business days | May vary depending on the country |
Note: These are estimated delivery times. Actual delivery may vary due to factors beyond our control such as customs clearance, weather conditions, holidays, or carrier delays.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and order weight.
- We offer competitive shipping rates through our logistics partners.
Free Shipping
We occasionally run promotions with free shipping. Any active free shipping offers will be clearly displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email. You can use this number to track your package in real time on the carrier’s website.
Important Information
- Delivery times are estimates only and are not guaranteed.
- Please make sure to provide a complete and accurate shipping address, including postal code, apartment/suite number (if applicable), and contact phone number.
- KinProwl is not responsible for delays caused by incorrect or incomplete addresses provided by the customer.
- If your package has not arrived after the estimated delivery window, please contact us at purrbowlstore@gmail.com so we can assist you.
International Shipping
We currently ship to the United States, Canada, and select international destinations. Shipping times to countries outside the United States and Canada may take longer due to customs processing and international transit.
Questions?
If you have any questions about shipping, delivery times, or your order status, please contact us at:
Email: purrbowlstore@gmail.com